Mcilpoog 2025 New M3 Coffee Machine

 

SAFETY INSTRUCTIONS

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or   incorrect operation of the appliance. Please check the packaging and appliance on arrival to make    sure everything is intact to ensure safe operation. If you find any damage, please contact the retailer or dealer. Please note modifications or alterations to the appliance are not allowed for your safety

concern. Unintended use may cause hazards and loss of warranty claims.

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Explanation of Symbols

 

 

Danger

This symbol indicates that there are dangers to the life and health of persons due to extremely flammable gas.

 

Warning of electrical voltage

This symbol indicates that there is a danger to life and health of persons due to voltage.

 

Warning

The signal word indicates a hazard with a medium level of risk which, if not avoided, may result in death or serious injury.

 

Caution

The signal word indicates a hazard with a low degree of risk which, if not avoided, may result in minor or moderate injury.

 

Attention

The signal word indicates important information (e.g. damage to property), but not danger.

 

Observe instructions

This symbol indicates that a service technician should only operate and maintain this appliance in accordance with the operating instructions.

Read these operating instructions carefully and attentively before using/commissioning the unit and keep them in the immediate vicinity of the installation site or unit for later use!

 

  •      SafetyInstructions

If the supply cord is damaged, it must be replaced by the manu-

facturer, its service agent or similarly qualified persons in order to avoid a hazard.

  •      The appliance must notbeimmersed.

The heating element surface is subject to residual heat after use.

Do not use outdoors.

The appliance is intended to be used in household and similar applications such as:

- staff kitchen areas in shop, offices and other working environments;

- farm houses;

- by clients in hotels, motels and other residential type environments;

- bed and breakfast type environments.

This appliance can be used by children aged from

8 years and older if they are supervised or instructed on the safe use of the appliance and understand the hazards involved.

Cleaning and user maintenance are not to be made by children   unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children younger than 8 years old.

This appliance can be used by persons with reduced physical,

sensory or mental capabilities or lack of experience and knowl-

edge if they are supervised or instructed on the safe use of the

appliance and understand the hazards involved. Children are not to play with the appliance.

  •     Children shouldbe supervised to ensure that they do not playwith the appliance.

Cleaning and user maintenance shall not be made by children

without supervision.

WARNING: Misuse may cause potential injury.

Please turn off and unplug the appliance before cleaning, main-

tenance or relocation and whenever it is not in use.

Warning: Avoid spillage on the connector.

Risk of injury: do not reach into the grinding unit.

Risk of burns: the beverage outlet gets very hot, after use,

always let it cool down before you touch it.

Never use warm or hot water to fill the water container, use cold water only.

The coffee maker shall not be placed in a cabi

SPECIFICATIONS

 

M3

Rated voltage                                                          110~120V /220-240V~

Rated Power                                                             1450-1725 W

 NOTE

  •  Fragileparts: water tank,brewing unit
  •  All thepicturesin this manual are for explanation purpose only. Any discrepancy between the real object and the illustration in the drawing shall be subject to the real subject.

All the pictures in this manual are for explanation purpose only. Any discrepancy between the real object and the illustration in the drawing shall be subject to the real subject.

Remove parts from the component before performing installation.

PRODUCT OPERATION

How to Use

ICON

Description

 

•  Water tank icon

 

•  Coffee grounds container full

 

•  Error icon

 

•  Coffee bean container empty icon

clean &calc

•  Clean&Calc icon

 

clean &calc

•  Milk system cleaning reminder

 

clean &calc

 

•  Descaling reminder

 

•  Double cup icon

 

•  Drink volume icon

 

 

•  Coffee strength icon

 

•  Milk volume icon

 

•  Start/Cancel

 

1  INITIAL USE

  •  Remove anyprotectiveplastic films and stickers
  •  Fill the water tank usingonlypure, lukewarm water.
  •  Fill thebean container usingsolely roasted coffee beans.

For the first time use, please see the chapters below step by step to prepare the machine.

1.1 Setting up the machine Notice:

Choose a spot which protects the machine against overheating; ensure that the ventilation slots are not covered. Only use the machine in a frost-free room; if it has been transported or stored at

temperature below 0°C, wait at least 3 hours before setting it up.

  •  Remove the water tank,rinseit and fill it with fresh and filtered water up to the "max" mark.
  •  Replace the water tankandinsert in place.
  •  Remove thebeancontainer lid.
  •  Remove any dirt or foreign objects frominsidethe bean container.
  •  Fill thebean container only withcoffee beans and close the lid.
  •  Insertthepower plug into a socket.

1.2 First time use – Determining the water hardness

When you use the machine for the first time, it is important to set the water hardness correctly to enable the machine to accurately indicate when the descaling programme should be run.

  •  Use the enclosed test strip todeterminethe water hardness.
  •  Briefly dip the teststripin water for 2 seconds.
  •  Hold the striphorizontallyfor 10 seconds.
  •  Check the degree of water hardness from the discolorationof the teststrip.

 NOTE

Water hardness default setting is level 5 – Very Hard Water.

  •  Press the On/Off powerbuttonto switch the machine on.
  •  Coffee strengthiconlight goes on.
  •  Check the degree of water hardness from the discolorationof the teststrip.
  •  When thereisno red square shown on the water hardness test strip, please select with level 1 – soft water.
  •  Tap the coffee strength icon to choosecorrespondingwater hardness level.
  •  PressStart/Cancelicon to confirm
  •  Themachine will startheating up and perform the automatic rinsing cycle
  •  During heating up, the lights in the drink icons light up and go out slowly one by one.

1.3 General

  •  Themachine will startheating up and perform the automatic rinsing cycle every switch-on.

-  During heating up, the lights in the drink icons light up and go out slowly one by one.

Notice:

Hot water will be dispensed from beverage outlet when machine is in automatic rinsing.

  •  When alllightsin the drink icons light up continuously, the machine is ready to use (beverage selection mode).

-  The Clean&Calc icon lights up. You can tap to choose milk system cleaning, or long-press 2.5 seconds to choose descaling function (see chapter “CLEANING AND MAINTENANCE”).

  •  Themachine will switch off andperform the automatic rinsing cycle after 30 minutes of last drink brewed.

-  Machine will perform the automatic rinsing cycle when switching off if coffee or milk beverages have been brewed.

Tip:

When the machine is used for the first time after running a rinsing service program, or if it has not been operated for a long period, the first beverage will not have the full aroma and should not be  consumed.

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2  PREPARING DRINKS

  •  For double cup settings, coffeeisprepared in two stages, please wait until the process is completely finished.
  •  Steam willbe generated and discharging duringbeverages brewing, it’s normal that there is steam or condensation on the lid surface of pre-ground coffee chute and vent slots.

Notice:

Hot coffee, hot steam and hot water can cause scalding.

 

2.1 Personalizing drinks

  •  Thismachine allows you to adjust the settingsof a drink to your own preference. After selecting a drink you can:

-  Adjust the drink quantity by tapping the drink volume icon and/or the milk volume icon(specific types only). There are 3 volumes selectable: low, medium and high.

-  Adjust the aroma strength by tapping the strength icon. There are 3 strengths, one-dot is the mildest and three-dot is the strongest.

Notice:

You can also adjust the coffee temperature to your own preference (see chapter "Adjusting drink temperature")

2.2 Preparing drinks with beans

  •  Place a cup underneath thebeverageoutlet, and you can slide the beverage outlet up or down to adjust its height.
  •  Tobrew a coffee,press the coffee drink icon of your choice.

-  The aroma strength and quantity lights go on and shows the previously selected settings.

-  You can now adjust the drink to your preferred taste (see chapter "Personalizing drinks")

  •  Tobrew 2 drinks at the same time, tapthe double cup icon, the double cup light goes on.

Notice:

Double cup option is not available for the drink Americano.

  •  Press thestart/cancelbutton.

-  The light in the start/cancel button dims and brightens while the drink is being dispensed.

Notice:

Specific types only - an Americano is made of Espresso and water; when you brew an Americano, the machine first dispenses an Espresso and then hot water.

  •  To stop dispensing drink before themachineis finished, press the start/cancel button.

-  If the machine is interrupted during beverage brewing, it will perform a self-checking cycle.

  •  When brewing is finished, the machine willbein beverageselection mode.

 

2.3 Preparing milk-based drinks

This fully automatic coffee machine has an integrated beverage outlet. This can be used to prepare coffee drinks with milk or also milk froth.

  •  Connect one end ofmilk tubeto the beverage outlet.
  •  Insert another end of themilk tubein the milk container or a milk carton.
  •  Fillmilk container withmilk, do not fill the container beyond the maximum indication.

Tip: Use cold milk directly from the fridge for optimal results.

  •  Press themilk-based drinkicon of your choice.

-  The aroma strength, coffee quantity and milk volume lights go on and shows the previously selected settings.

-  You can now adjust the drink to your preferred taste (see chapter "Personalizing drinks")

  •  Tobrew 2 drinks at the same time, tapthe double cup icon, the double cup light goes on.
  •  Press thestart/cancelbutton.

-  The light in the start/cancel button dims and brightens while the drink is being dispensed. •  You can press start/cancel to stop milk/milk froth and coffee dispensing.

-  If the machine is interrupted during beverage brewing, it will perform a self-checking cycle.   •  When brewing finished, the milk system cleaning reminder will goes on with the upper left icon

flashing.

-  Milk system cleaning is suggested when every milk beverage finished.

 

 

2.4 Preparing drinks with pre-ground coffee Notice:

Never add pre-ground coffee when the machine is off or it could spread through the inside of the machine and make it dirty. This could damage the machine.

You can choose to use pre-ground coffee instead of beans, for example if you prefer a different coffee variety or decaffeinated coffee.

  •  Press the On/Off powerbuttonto switch the machine on.
  •  Place a cupunderneaththe beverage outlet.
  •  Open thelid of thepre-ground coffee chute and pour no more than one spoon of pre-ground coffee into it. Close the lid.
  •  If more than one spoonofpre-ground coffee is used, it could soil the inside of the coffee machine or block the coffee chute.
  •  Select the coffee drinkiconof your choice.
  •  Tap the aroma strengthicon topre-ground coffee mode.

-  The pre-ground coffee light goes on.

  •  You cannow adjust the drink volume or milkvolume (if milk-based beverage is selected).
  •  Press thestart/cancelbutton.

-  The light in the start/cancel button dims and brightens while the drink is being dispensed. •  To stop dispensing coffee before the machine is finished, press the start/cancel button.

-  If the machine is interrupted during beverage brewing, it will perform a self-checking cycle. •  When brewing is finished, the machine will be in beverageselection mode.

Notice: When using ground coffee, the option for dispensing two cups at once is not available.

 

2.5 Dispensing hot water

  •  Place a cupunderneaththe beverage outlet.
  •  Pressthehot water icon.

-  The drink volume light goes on and show the previously selected drink setting for hot water.

  •  Adjust thehot water volume to your preference by tapping thedrink volume icon.
  •  Press thestart/cancelbutton.

-  The light in the start/cancel button dims and brightens while the drink is being dispensed.

  •  To stop dispensing coffee before themachineis finished, press the start/cancel button.
  •  When brewing is finished, the machine willbein beverageselection mode.

2.6 Extraction guidance

Depending on your choice of beans, you might need to adjust the grinder setting to a finer or more coarse choice.

  1. PerfectEspresso

Flowing like warm honey, nut-brown crema, well balanced and lingering taste. 2.  Under extracted

Flowing fast like water, light and pale crema.

To make it perfect: adjust grinding setting to a finer setting and select a higher strength. 3.  Over extracted

Flowing in drips or not at all, crema very dark and not uniform.

To make it perfect: adjust grinding setting to a coarser setting and select a lower strength.

  1. ADJUSTINGMACHINE SETTINGS

3.1 Parameter setting mode

  •  Themachinemust be ready to use (in beverage selection mode).
  •  LongpressLatte Macchiato and Milk Froth icons at the same time for three seconds to enter parameter setting mode.
  •  The drink volume, coffee strength and milk volume icons go on.

3.2 Adjusting drink temperature

  •  Machinemustbe in the parameter setting mode.
  •  Tap the drink volumeicon to select the requiredcoffee temperature: normal, high or max.

-  Respectively 1, 2 or 3 lights are on.

  •  When drink temperature settingsis finished,press start/cancel button to save the settings.
  •  Machine goesback tobeverage selection mode.

 

3.3 Setting the water hardness

  •  Check the degree of water hardness from the discolorationof the teststrip. (See chapter "Determining the water hardness")
  •  Machinemustbe in the parameter setting mode.
  •  Tap the coffee strengthicon to choose corresponding. waterhardness level, when there is no red square shown on the water hardness test strip, please select with level 1 – soft water.
  •  When youhave set the correct water hardness,press start/cancel button to save the setting.
  •  Machine goesback tobeverage selection mode.

Notice:

Since you only set the water hardness once, the aroma strength function is used to select the water hardness. This does not affect the aroma strength of drinks you make afterwards.

3.4 Restoring settings

  •  Machinemustbe in the parameter setting mode.
  •  LongpressLatte Macchiato and Milk Froth icons at the same time for three seconds.
  •  Allparameters willbe reset to default settings.

CLEANING AND MAINTENANCE

 

  1. CleaningProgramme

1.1. Milk system cleaning programme

  •  Whenmilk-basedbeverage is brewed.

-  The milk system cleaning reminder will light up with the upper left icon flashing.

-  Milk system cleaning is suggested when every milk beverage finished.

    •  Remove themilkpipe from milk container, wipe it and insert the end of the suction pipe into the hole on the cup tray.
  •  Tap the Clean&Calc icon to choose themilksystem cleaning function.

-  The milk system cleaning reminder will light up with the upper left icon flashing.

  •  Press thestart/cancelbutton.

-  The light in the start/cancel button dims and brightens during milk system rinsing.

  •  When cleaning is finished, the machine willbein beverageselection mode.

Notice:

During milk system rinsing, a small amount of water will be discharged from milk pipe.

1.2. Descaling programme Takes about 40 minutes

Notice:

Machine can still brew about 50 drinks when descaling icon lights up. If the machine is not descaled when it is supposed to be, the machine will be locked, only showing the descaling icon. Immediately perform the descaling process in accordance with the instructions.

  •  When descalingneeded

-  The ‘descaling reminder’ icon light is on, with the upper right icon flashing to indicate descaling needed.

-  Tap the ‘descaling reminder’ icon.

  •  Or when you long press theClean&Calcicon to choose descaling function
  •  The "descaling reminder" icon continuously lights on.
  •  Press theStart/Cancelicon.

-  The light in the descaling reminder icon dims and brightens.

-  The "coffee grounds container full" icon starts to flash to remind you to empty the drip tray.

  •  Emptydriptray and replace.
  •  Pour lukewarm water into the emptywatertank up to "MAX" mark and then dissolve 2 descaling tablets in it.
  •  Remove themilkpipe from milk container, wipe it and insert the end of the suction pipe into the hole on the cup tray.
  •  During descaling, the "coffee groundscontainer full"icon will be flashing each 10 minutes.

-  Empty drip tray when the "coffee grounds container full" icon light is flashing.

  •  When "water tank empty"iconlights up.

-  Empty and rinse the water tank under running water .

-  Fill the empty tank with fresh and cold water and replace the water tank.

  •  Themachineperforms an automatic rinsing cycle.
  •  The "coffee grounds container full"icon light will flashto remind you to empty the drip tray after the rinsing cycle finished.

-  Empty the drip tray and replace.

  •  Machine goesback tobeverage selection mode.

Warning:

Never interrupt the descaling programme. Do not drink dispensed liquids!

 

  1. Care AndDaily Cleaning

Never immerse the machine in water. Do not steam-clean the machine.

  •  Remove the drip trayandcoffee grounds container.
  •  Wipe theinside of themachine with a soft cloth.
  •  Donot useany cleaning agents containing alcohol.
  •  Donot useabrasive cloths or cleaning agents.

The following parts can be cleaned in the dishwasher:

drip tray container, drip tray cover, coffee ground container, milk tube, beverage outlet.

 

  1. Drip tray and coffee grounds containercleaning

Empty the drip tray daily or as soon as the orange "drip tray full" indicator pops up through cup tray. Empty coffee grounds container when "coffee grounds container full" icon is flashing.

  •  Pull thedriptray out forwards.
  •  Remove drip tray coverandcoffee grounds container.
  •  Empty,rinse, cleanand dry individual parts.
  •  Replacethedried parts.
  1. Milk system cleaningmanually
  •  Pull the outletcover forwardto remove.
  •  Uplift thelimitedspring to the groove.
  •  Pull the beverageoutlet forwardcompletely to remove.
  • Remove themilk tube.
  •  Dismantle the top andbottom sectionsof the beverage outlet.
  •  Clean all theindividualparts under the tap with lukewarm water.
  •  Put theindividual outletparts back together again.

 Attach the beverage outlet directly from the front firmly for the fourconnections.

  • Replace the cover.
  1. Cleaning thebrewingunit

In addition to the automatic rinsing programme, the brewing unit should be removed for cleaning weekly.

  •  Switchoffmachine.
  •  Remove the water tank and opentheservice door.

  Press the brewing unit orange knob towards PUSH arrow direction to end position and hold at the recessed grips of the brewing unit to remove it from the machine.

  •  Clean brewing unitthoroughlyunder the water jet.

Notice: Clean brewing unit without using washing-up liquid and do not put it in the dishwasher.

  •  Clean theinside of themachine thoroughly with a moist cloth.
  •  Leave thebrewing unit andthe inside of the machine to dry.
  •  Slide thebrewingunit back into the machine along the guiding rails on the sides and press it until it audibly clicks into place.

TROUBLESHOOTING

 

Operation of your appliance can  lead to  errors and  malfunctions.  The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables below carefully in order to save your time and money that may cost for calling to the service center.

 

  1. Display message

 

Warning icons

Solution

 

•  The "water tank icon" light is flashing.

(flashing)

maximum level indication.

 

•  The "water tank icon" light is on.

•  The water tank is not in place. Place back the water tank.

 

(flashing)

•  The "coffee grounds container full" icon light is flashing.

•  The coffee grounds container is full. Empty and replace the coffee grounds container while machine is on. Wait at least 5 seconds before reinserting    the container.

 

•  The "coffee grounds container full" icon light is on.

•  The coffee grounds container is not in place. Place back the coffee grounds container.

 

(flashing)

•  The "error icon" light is flashing in white.

•  Too much or too little coffee has been used. Please take out the brewing unit to rinse under tap water.

 

 

•  The "error icon" lights up in white.

The brewing unit is not in place or not placed in position. Remove the

brewing unit and make sure it is inserted correctly. See chapter ’Cleaning the brewing unit’ for instruction.

 

clean &calc

(flashing)

•  The "milk system cleaning reminder" icon light is on, with the upper left icon flashing.

•  Rinse the milk system, see chapter "Milk system cleaning programme" for instruction.

 

clean &calc

(flashing)

•  The "descaling reminder" icon light is on, with the upper right icon flashing.

•  Descale the machine, see chapter "Descaling programme" for instruction.

 

 

Warning icons

Solution

 

(flashing)

•  The "coffee bean container empty" icon light is flashing.

•  The bean container is almost empty. Fill the bean container only with roasted beans.

 

 

 

 

 

•  The "error icon" light is flashing in red and the drink icon light is on. Please do not brew drinks and contact the customer service center.

 

  1. Troubleshooting table

This chapter summarizes the most common problems you could encounter with the coffee machine.

 

Problem

Possible causes

Solution

The water tank

icon light remains flashing despite    the water level is  above minimum

volume.

 

 

●    Float is stuck in the water tank.

 

 

Remove the water tank and clean thoroughly.

The appliance

does not come on.

It is not plugged into the mains

socket.

Plug into the mains socket and push the power button.

The 'coffee

grounds container full' icon light

remains flashing despite the

container being empty.

 

 

Empty is not detected when the

machine is off.

Always empty the coffee

grounds container while the machine is switched on.

Remove the coffee grounds container, wait at least

5 seconds and re-insert the container.

 

 

Problem

Possible causes

Solution

The coffee

grounds container is full and the

‘coffee grounds

container full’ icon  light did not go on.

 

You removed the drip tray over 5

seconds and without emptying the coffee grounds container.

Empty the coffee grounds

container when you remove the   drip tray even if it contains only a few coffee pucks. In this way the  coffee grounds counter will be

reset to zero, re-starting to

correctly count the coffee pucks.

The 'coffee

grounds container full' icon light goes on even through

the container is not full.

The machine did not reset the   coffee grounds counter the last time you emptied the coffee

grounds container.

Always wait 5 seconds when   you take out the drip tray and  place back the coffee grounds container. In this way the

coffee grounds counter will be reset to zero.

 

 

 

 

 

 

 

Drinks cannot be dispensed or

coffee comes out slowly even in

dripping.

 

The beverage outlet or one of the

4 connections are blocked.

See the chapter ‘Milk system  cleaning manually’, clean and rinse the beverage outlet and  the connections throughly.

 

 

●   The coffee is ground too finely.

Use more coarsely ground

coffee, or to access the grind size adjusting knob to get

coarser coffee ground. The effect is visible only after

delivering 3 coffees. See the   chapter “Extraction guidance” instructions.

The brewing unit is dirty.

Remove the brewing unit and rinse it.

 

 

Problem

Possible causes

Solution

Drinks cannot be dispensed or

coffee comes out slowly even in

dripping.

 

The machine circuit is blocked by

limescale.

Descale the appliance according to the instruction, see the chapter

‘Descaling programme’ . Always descale the machine when the   descaling light starts to flash.

Coffee does not

come out of one or both spouts.

The beverage outlet is blocked.

See the chapter ‘Milk system cleaning manually’, clean the coffee spouts with sponge or toothpick.

The drinks runs

out and spraying    at the entire outlet during dispensing.

 

The lower part of beverage outlet

is missing or not properly assembled.

Attach the lower part, see the chapter ‘Milk system cleaning manually’ for instruction.

Strongly fluctuat- ing coffee or milk froth quality (e.g. fluctuation in

beverage quantity).

 

 

 

 

Build-up of limescale in the appliance.

 

Descale the appliance

according to the instruction, see the chapter ‘Descaling   programme’ .

 

 

 

 

Insufficient milk

froth, none at all or the milk system is   not taking in any

milk.

Build-up of limescale in the appliance.

Descale the appliance

according to the instruction, see the chapter ‘Descaling   programme’ .

 

The beverage outlet or one of the

4 connections are blocked.

See the chapter ‘Milk system   cleaning manually’, clean  and rinse the beverage outlet and   the connections throughly.

 

 

The type of milk is not suitable for frothing.

Different types of milk result in  different amounts of froth and   different froth qualities. Do not  use milk that has already been boiled. We suggest: use cold    milk with a fat content of at

least 1.5%.

 

 

Problem

Possible causes

Solution

Insufficient milk

froth, none at all or the milk system is   not taking in any

milk.

The beverage outlet or the milk tube is not correctly assembled.

See the chapter ‘Milk system

cleaning manually’, moisten the individual parts and put them

together.

●   The milk suction pipe is blocked.

Clean the milk tube.

 

 

 

 

The coffee is weak or has no ‘crema’ .

●   The coffee bean is unsuitable.

Use coffee beans for espresso machines. Suggest: a type of   coffee with a higher proportion of robusta beans.

●    Coffee beans not fresh.

The coffee pack has been    opened for too long and has lost its taste.

 

 

The coffee is ground too coarsely.

See the chapter “Extraction guidance” instructions, to     adjust the grinding unit to a finer setting.

 

 

Coffee strength selected is too weak.

Raise the strength of the coffee, see the chapter   ‘Personalizing drinks’ .

 

 

 

 

 

The coffee is not hot enough.

The temperature is set too low.

See the chapter ‘Adjusting    drink temperature’ to set the temperature to maximum.

 

A cold cup reduces the tempera-

ture of the drink.

Preheat the cups by rinsing with hot water.

 

 

Adding milk reduces the  temperature of the drink.

Regardless of whether you add hot or cold milk, adding milk

always reduces the tempera-   ture of the coffee. Preheat the  cups by rinsing with hot water.

 

 

Problem

Possible causes

Solution

 

Gound coffee

sticks in the coffee funnel.

●    Pre-ground coffee chute is damp.

Remove the pre-ground coffee   chute, clean and dry thoroughly.

 

Ground coffee sticks together and cannot drop out.

Do not press the ground coffee firmly into the spoon.

The coffee

grounds are not   compact and are too wet.

 

●   The grinding setting is too fine or  too coarse, or not enough ground coffee has been used.

 

Adjust the grinding unit to a

coarser or finer setting, or use a full spoon of  ground coffee.

The coffee

grounds are loose and watery and in small amount of    coffee powder.

 

 

 

Some foreign objects go into the grinder.

If every cup of coffee with

same loose and watery coffee grounds, and it tastes too

weak, please contact the customer service center.

 

 

 

Brewing unit service door

cannot be properly closed.

 

 

Brewing unit is not placed in position.

Remove the brewing unit and make sure it is inserted

correctly. See chapter

‘Cleaning the brewing unit’ for instruction.

●   Too many ground coffee around the brewing unit area.

Remove the brewing unit and

clean the around ground

coffee. See chapter ‘Cleaning    the brewing unit’ for instruction.

 

 

Problem

Possible causes

Solution

Grinding level

adjustment is stiff.

Too many beans in the grinding

unit.

Dispensing a drink from coffee

beans. Only make any subsequent changes to the grinding level in

small steps.

 

 

 

 

 

 

The coffee is weak or has no ‘crema’ .

The drip tray is too full and has overflowed which makes it look like the appliance is leaking.

Empty the drip tray daily or as soon as the red “drip tray full’  indicator pops up through.

 

The water tank is not fully

inserted and air is drawn into the appliance.

Make sure the water tank is in   the correct position: remove it   and insert it again pushing it as far as possible.

The appliance is not placed on a

horizontal surface.

Place the machine on a

horizontal surface so that the    drip tray does not overflow and the red “drip tray full” indicator  works properly.

The appliance

suddenly goes

back to beverage selection mode.

 

Appliance is too hot.

Switch off appliance for 30 minutes.

 

The lights in the

drink icons

suddenly light up    and go out slowly   one by one during  beverage brewing.

 

 

You removed the drip tray or water tank during beverage   brewing.

It's the normal self-reset

process for the appliance, you can brew beverage after the    appliance goes back to

beverage selection mode

(When all lights in the drink

icons light up continuously, the machine is ready to use).

 

 

Problem

Possible causes

Solution

 

The display only shows the

descaling icon and

other functions cannot be

activated.

 

 

 

The machine is locked due to descale immediately needed.

 

See the chapter ‘Descaling programme’,following the   instruction to descale the

appliance immediately.

 

 

 

 

 

 

 

 

The appliance is making a loud

noise.

 

 

It is normal that the appliance   makes noise during grinding or brewing.

 

If the appliance starts to make a different kind of noise, clean the brewing unit.

 

 

The water tank is not fully

inserted and air is drawn into the appliance.

 

Make sure the water tank is in   the correct position: remove it   and insert it again pushing it as far as possible.

 

There is not enough milk in the

milk container during making milk beverage.

 

Add milk in the milk container.

 

 

Problem

Possible causes

Solution

Condensation in

the pre-ground

coffee chute cover or steam escaped  from the vent slot.

It is normal that the appliance discharges steam.

You can open the

pre-ground coffee chute cover during beverage making.

The bean

container is empty but the

"coffee bean

container empty" icon light did not  go on.

 

 

The oil from coffee beans have soiled the detection window in   bean container.

 

Use the cleaning brush to clean the bean container detection

window regularly.

The bean

container still has beans but the

"coffee bean

container empty"   icon light goes on.

 

 

Coffee beans stuck in the grinder protection grid in bean container.

 

Use the cleaning brush to push the coffee beans fall into

bottom.

 

The machine

dispensed coffee     liquid instead of hot water when

performing switch-on

automatic cleaning.

●   You added pre-ground coffee     into the pre-ground coffee chute before machine switch on.

Do not put pre-ground coffee into the pre-ground coffee

chute when the machine is off.

 

 

Some coffee powder fell into the brewing group.

 

Remove the brewing unit and  clean the ground coffee. See   chapter ‘Cleaning the brewing unit’ for instruction.

The “water tank” icon remains

flashing when    switched off the machine.

 

The water in the water tank is not enough for the switch-off  automatic rinsing.

Fill the water tank with fresh

water to the maximum level

indication ,the machine will be off after performing an automatic

rinsing.

 

DISPOSAL AND RECYCLING

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Compliance with the WEEE Directive and Disposing of the Waster Product:

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waster electrical and electronic equipment (WEEE).

This symbol indicates that this product shall not be disposed

with other household wastes at the end of its service life. Used device must be returned to official collection point for

recycling of electrical electronic devices. To find these

collection systems please contact to your local authorities or retailer where the product was purchased. Each household

performs important role in recovering and recycling of old

appliance. Appropriate disposal of used appliance helps

prevent potential negative consequences for the environment and human health.

 

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

 

Packaging materials of the product are manufactured from recyclable recyclable materials in accordance with our National Environment

Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material

collection points designated by the local authorities.

 

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